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How-to guide

CIF: creative insights from what customers search and say

The Creative Insight Framework (CIF) gathers what people search for and say online, and what competitors run in their ads, and turns it into ideas for your ad creative.

What it is

CIF is a set of tools in Manas. It pulls together:

  • what people search for on Amazon,
  • what they say on Reddit,
  • what is trending on Google,
  • what competitors run in Meta ads, including the words spoken in their videos.

It then turns what it found into ideas for your ad creative: angles, hooks and messages grounded in what customers actually say.

When to use it

  • Before a new campaign, to find angles that match what customers care about.
  • To see how competitors talk about a product or category.
  • When a brief needs fresh hooks backed by real customer language.

How to use it

  1. Open a chat in Manas.
  2. Turn on the CIF tools in the chat. Depending on how CIF was shared with you, it is either in the tools menu under the message box or an agent called CIF under Agents.
  3. Say what you are working on: the product or category, the audience, and what you need back. For example: "For an ayurvedic hair oil for dandruff, what are people searching on Amazon and saying on Reddit, what are competitors running in Meta ads, and what five creative angles does that suggest?"
  4. Read the findings and the ideas, then ask follow-up questions: more hooks, a different audience, or a script outline from one idea.

Tips

  • Be specific about the product and the customer. Broad questions get broad answers.
  • Ask it to quote the customer language it found, so you can use real words in your copy.
  • Hand a strong idea to Kala to turn it into a script and a video.

Good to know

  • CIF works from public searches, posts and ads. Treat what it finds as a starting point, and check anything you plan to quote.

If something goes wrong

You cannot find CIF
Ask the Manas team to share it with you.
A CIF tool returns an error
Try again. If it keeps failing, tell the Manas team which part failed (Amazon, Reddit, Google or Meta ads).
The ideas are too generic
Narrow the question: one product, one audience, one goal.

Try it in Manas.

Sign in with your Kapiva Google account and give it a go.

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